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Enterprise Applications Research

Browse the latest market analyses, technical reports, and industry insights for Enterprise Applications.

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Microsoft Office 2019 -- Free Reference Card Bundle Lead Publication
INFORMATION TECHNOLOGY • Enterprise Applications

Microsoft Office 2019 -- Free Reference Card Bundle

This Microsoft Office 2019 reference bundle includes individual reference cards providing shortcuts, tips, and tricks for the most popular office productivity s...

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Microsoft Office 2019 -- Free Reference Card Bundle Guide
INFORMATION TECHNOLOGY • Enterprise Applications

Microsoft Office 2019 -- Free Reference Card Bundle

This Microsoft Office 2019 reference bundle includes individual reference cards providing shortcuts, tips, and tricks for the most popular office productivity s...

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Open Enrollment & Benefits Management Survival Guide Guide
INFORMATION TECHNOLOGY • Enterprise Applications

Open Enrollment & Benefits Management Survival Guide

The modern HR department is obsessed with compensation. And, while this can take many forms today’s medical coverage and healthcare benefits account for a sig...

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Cloud Delivery Asset
INFORMATION TECHNOLOGY • Enterprise Applications

Cloud Delivery

Enhanced security. Greater accessibility. The confidence that your system is always up to date. These are just a few of the reasons why more organizations are...

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Blue Ocean Contact Center Agent Helps Change A Young Girl's Life Asset
INFORMATION TECHNOLOGY • Enterprise Applications

Blue Ocean Contact Center Agent Helps Change A Young Girl's Life

Every once in a while, people in our line of work get the opportunity to deliver a service experience that is truly life altering. Blue Ocean’s Anthony Conro...

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Are Your Bad Sleep Habits Ruining Your Contact Center Career? Guide
INFORMATION TECHNOLOGY • Enterprise Applications

Are Your Bad Sleep Habits Ruining Your Contact Center Career?

Whether it’s late night work, midnight Netflix bingeing, a crying baby, or snoring partner, your bad sleep habits are ruining your career. Here at Blue Ocean...

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A Quick Guide to Comparing In-House Vs. Outsourced Contact Center Costs Guide
INFORMATION TECHNOLOGY • Enterprise Applications

A Quick Guide to Comparing In-House Vs. Outsourced Contact Center Costs

This article details the differences in cost between an in-house call center and one that is outsourced. When you need to present a business case for outsourci...

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Legal Management Software Pricing Guide Guide
INFORMATION TECHNOLOGY • Enterprise Applications

Legal Management Software Pricing Guide

Make sure you’re prepared by knowing what to budget for Legal Management software. How do you know if you’re spending too much or too little on Legal Manag...

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Building a Modern Helpline eBook
INFORMATION TECHNOLOGY • Enterprise Applications

Building a Modern Helpline

The year's must-have ebook will simplify choosing a modern helpline solution that meets you and your business' unique needs. Compliance professionals in the ma...

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Amazon AWS Lambda Tutorial eBook
INFORMATION TECHNOLOGY • Enterprise Applications

Amazon AWS Lambda Tutorial

Delve into the world of AWS Lambda with this comprehensive guide that introduces you to the Amazon AWS Lambda computing service! AWS Lambda is an event-driven,...

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Learn the Many Benefits of Outsourcing a Telemarketing Call Center Guide
INFORMATION TECHNOLOGY • Enterprise Applications

Learn the Many Benefits of Outsourcing a Telemarketing Call Center

FREE Buyer's Guide PLUS no obligation quotes from reputable Call Center vendors. It is a necessity for businesses to maintain regular contact with new and exis...

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I.B.I.S., Inc. Doubles Throughput for ERP and CRM with V-locity I/O Reduction Software Asset
INFORMATION TECHNOLOGY • Enterprise Applications

I.B.I.S., Inc. Doubles Throughput for ERP and CRM with V-locity I/O Reduction Software

I.B.I.S., Inc. users complained about sluggish ERP and CRM performance, and faced heavy SQL workloads and loss of throughput due to randomized I/O traffic from...

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Case Study: Sustaining Optimal Outbound Sales Support While Increasing Our Workforce by Over 50% Asset
INFORMATION TECHNOLOGY • Enterprise Applications

Case Study: Sustaining Optimal Outbound Sales Support While Increasing Our Workforce by Over 50%

Many contact centers experience a downturn in productivity, often functioning at an 80% efficiency rate in the first six weeks of onboarding such a large group...

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Compare BigTime Against BQE CORE Suite: Features, Ratings and Reviews Report
INFORMATION TECHNOLOGY • Enterprise Applications

Compare BigTime Against BQE CORE Suite: Features, Ratings and Reviews

BigTime or BQE CORE Suite--which is a better fit for your business? Each has its pros and cons while offering similar features and benefits. That’s why these...

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ERP Software Buying Guide for Health and Human Services Organizations Guide
INFORMATION TECHNOLOGY • Enterprise Applications

ERP Software Buying Guide for Health and Human Services Organizations

Embracing the possibilities of integrated financial and workforce information. When you’re responsible for something as vital to your community as caring for...

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InformationWeek 2025 US Tech and IT Salary Report Report
INFORMATION TECHNOLOGY • Enterprise Applications

InformationWeek 2025 US Tech and IT Salary Report

Following widespread layoffs and economic disruption during 2025 -- what’s changed for US tech organizations and their employees? Between April and Septembe...

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4 Ways to Preserve Customer Loyalty When Call Volume Spikes Asset
INFORMATION TECHNOLOGY • Enterprise Applications

4 Ways to Preserve Customer Loyalty When Call Volume Spikes

If you want to preserve customer loyalty, keep your CSAT scores healthy and your Net Promoters plentiful when call volume surges, your contact center partner ne...

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